SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Taken (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://besttaken.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Thank you so much I received my order is very convenient thanks a lot to store. We are very glad my item thanks I will make another purchase of Dark
Good product. Thank you!
Ordered on May 13, received June 1 to Bashkiria. At its 54 size ordered 3 x L. She sat down well. Pulls, but in the summer under the dress I think it will be hot in it. To the touch like a very dense nylon. The color of the flesh is well combined with the color of the body, neither so noticeable will be. In general, I'm happy. I do not want to take a photo on myself, believe on the word thing is good.
On the parameters from 74 about 102 ordered M/L. With the size guessed. The tummy pulls (18 cm. the height of the pulling gum), the movement does not Fetter, a little picks up the ass. On the straps, the edge of the shorts is bent for processing and a thick layer of dense fabric is obtained. I took under the trousers from the knee, and these seams are printed on the trousers, I will wear only with dresses. There are no complaints about quality. No smell. To the Amur region. The parcel went 3 weeks.
excellent, I will buy another one, I recommend.
Thank you store. Good Duck, on the body is pleasant
My wife came up. Waist 80 cm. Size M/L
Very pleasant to the body. 2XL for 52 size what you need
I received the order is missing more than trying
Everything's perfect, it's taken almost two months, but it's been a while, I 've tried it on and I'm doing perfect!!
Good quality, nice material, evens out figure
Conform to the description, seems to cut small. To see after delivery if I get in. But the quality is top!
It is super tough, very elastic and compresses very well. You have Barillas for the belly.
Received, thank you very much good product, and good material.
The order reached Saratov in 17 days. Seller shipped the goods one day after payment. Tracked completely to home Post Office. Packed in a thin bag. Panties themselves in an individual package. The product fully corresponds to the description and photos on the site. Done qualitatively. All seams are even. My wife really liked it. I did not communicate with the store. There was no need. Quality characterizes the seller and the store. You can safely work. Recommend ..
I took S, 1m55 for 55kg
Very cool, on height 175, weight 80 kg took the size of S/Xs, climbed with difficulty, but do not be afraid to take on the same data such a size, pulls just wonderful, even still stretches a little, in general, I'm delighted!
Very good quality, very good maintenance, serious store, I recommend the product